Rackspace – Enhanced One

Rackspace Managed Hosting has been in the hosting business since the beginning of 1999. Today Rackspace has grown to be one of the largest managed hosting companies around. Even with this phenominal growth their support is still top notch.

When last we reviewed Rackspace (May of 2005) our Independent Review Panel enjoyed the Fanatical Support, nothing comes close, and the amazing array of different options. No major problems were noted before. Our Independent Review Panel was happy to find out that Rackspace is still as good as ever and reported again no major problems during their reinspection of Rackspace. For Fanatical support go to Rackspace.

Hardware at Rackspace is the highest quality and it comes with an excellent hardware guarantee. Along with their strong hardware guarantee, Rackspace maintains superb connectivity and highly-redundant facilities.

Rackspace’s support has been coined Fanatical Support and with good reason. Included in this support is online 24/7 email trouble ticket system, 24/7 phone support, Full Administrative/Root Access, and a lot more. Rackspace’s customer support is efficient and courteous.

Rackspace support is exceptional! They offer 24/7 toll free phone support where we talked with real people when most people were in deep REM. They were cheerful and helpful.