Web Hosting Review

Rackspace – Enhanced One

Review Summary

Review Score

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Rackspace is one of the premier Managed Server providers. They have fast, courteous support and a wide variety of server configurations. Backing this up is a strong network and quality hardware. If you are in the market for a managed server solution look up Rackspace.

Rackspace Managed Hosting has been in the hosting business since the beginning of 1999. Today Rackspace has grown to be one of the largest managed hosting companies around. Even with this phenominal growth their support is still top notch.

When last we reviewed Rackspace (May of 2005) our Independent Review Panel enjoyed the Fanatical Support, nothing comes close, and the amazing array of different options. No major problems were noted before. Our Independent Review Panel was happy to find out that Rackspace is still as good as ever and reported again no major problems during their reinspection of Rackspace. For Fanatical support go to Rackspace.

Hardware at Rackspace is the highest quality and it comes with an excellent hardware guarantee. Along with their strong hardware guarantee, Rackspace maintains superb connectivity and highly-redundant facilities.

Rackspace’s support has been coined Fanatical Support and with good reason. Included in this support is online 24/7 email trouble ticket system, 24/7 phone support, Full Administrative/Root Access, and a lot more. Rackspace’s customer support is efficient and courteous.

Rackspace support is exceptional! They offer 24/7 toll free phone support where we talked with real people when most people were in deep REM. They were cheerful and helpful.

Rackspace
Web Plan: Rackspace – Enhanced One
Cost
Web Space
Bandwidth
Root Access
Data Backup
Site Design Tools
$789
2 x 146GB
2TB
 
Operating System
Money Back Guarantee
Uptime Guarantee
Business Email
Green Hosting
One-Click Installs
Linux, Windows
 
100
 
 
Support
Features
Developer
Hardware
24x7x365, live chat
Maintain Hardware Uptime, Maintain Network Uptime and Provide Guarantee, Manage the Entire Hardware Lifecycle, Pay for Hardware Repair & Replacement, Provide Hardware Replacement Guarantee