| |
Superb Hosting has Superb customer service!
"Okay very pleased with Superb Hosting. Excellent customer service every time I called. Got a real person every time. Never was lost in phone cue land. And no matter how silly I thought the question was, the rep. always was helpful and professional. Will definitely use them again."
-- Laura Koykka, http://www.tarkka-industrial.com
Superb Hosting
"Im a customer since 2004, really the best. In this time I don't have any problem. It's the second server that I use; all times the support is very easy."
-- Cesar Manzato, http://www.riopreto.net
Sublime Superb
"I have been a Superb user since 2002 and have several clients being hosted using shared hosting. While my demands are light, they are nonetheless varied in their technicalities - and this is where Superb has been fantastic. Being based in Australia, my business day is quite different to the Americas, so having someone who can *really* help at any time of the day is just... Superb! Thanks for the unbeatable service - that is what my clients expect from me."
-- Roger Hallett, http://www.e-bisnet.com.au
Great host
"I have hosted my blog on Superb shared servers since 2004. While my needs may not be as robust as some businesses, I have the same concerns about hosting that anyone would. Superb has always swiftly dealt with issues that have arisen over the years. I've never experienced significant down time (I'd consider more than 1 hr significant). I've found Superb's notifications of regular maintenance to be helpful and sent well in advance of the event. Now their customer service division is on Twitter, which is nice from the point of view of immediate contact. I would strongly recommend Superb for hosting services."
-- M Whitford, http://www.nakedvillainy.com
Thank you Superb
"As a technical engineer and business owner, I truly value a fast response from technical support teams. I called the Superb Technical Support team at 3 Am Est, requesting completion of an urgent task in our servers last week. Because of the blizzard and hazardous road conditions, I almost didn't expect anyone to answer. However, to my surprise and pleasure, an engineer not only answered, but had the task completed within 10 minutes! Thus, I would like to express my gratitude and delight at his fast response."
-- Alaa Negeda, http://www.alxtel.com
Server recovery
"Our servers at SuperbHosting were affected by the snow storm in the Dc area with power outage and staffs. We requested a re-boot on line, but still didn't get the server back. We called and someone was able to look at the situation and replaced a Cmos battery and reconfigured Bios right away. The servers were up and running soon after. That happened around 10:52pm Pst, 1:52AM in Dc area. Truly 24/7 support!!! Thanks!"
-- Eric Yang, http:// 66.36.241.250
Knowledgeable Tech Support Team!
"Superb has a very knowledgeable tech support team. Darren, one of Superb technicians, can teach a class on customer service...he was smart enough to figure out what I needed instead of just telling me it wasn't Superbnet's fault...DON'T lose that guy!!!!!!!"
-- Len Graham, http://www.www.lengrahamconsulting.com
Superb Response!
"Thank you for the fast response. I've had dedicated servers with Superb Internet before.. I am going to enjoy their services again. Superbs support response time is already a lot faster than my old host.Thanks again,"
-- Matthew Evans, http://www.coretecsolutions.com
Superb Response!
"Thank you for the fast response. I've had dedicated servers with Superb Internet before.. I am going to enjoy their services again. Superbs support response time is already a lot faster than my old host.Thanks again,"
-- Matthew Evans, http://www.coretecsolutions.com
Superb is really good
"We have like 25 servers with Superb, and the uptime is really good. Sometimes we have some argues or discussions about the service, but overallit is really good, and also very cheap for the good service that they offer."
-- Emiliano Perez, http://www.i.t.net.ar
Superb Hosting Responsive Service
"I have found Super Hosting to be friendly and responsive. They work with you every step of the way to make sure you get the service and result you need. Great outfit!"
-- Michael D, http://www.worldport.us
Excellent quality and support
"Excellent support, if you need it at all. For the last 4 or 5 years we have been renting dedicated servers and everything just works. And if something at all does go wrong, their NSSSC updates keep us informed including detailed post-event analysis. Support tickets are answered in the middle of the night (we are based in The Netherlands) - within 10 minutes. The support staff is very friendly & capable. They try to think with you to provide a work around if possible to minimize impact. Planning a hardware upgrade or replacement in the weekends? No problem, they will do it at the agreed time. Overall we are very satisfied and would recommend them to anyone!"
-- Mark Elissen, http://www.elissen.com
Well done Superb!!!
"Our company has been subscribed to superb hosting since long. We find their services to be excellent. What we would make more superb with them would be the warm customer relations and the apt correspondences. Superb keep going. We wish you all the best in all the years to come."
-- Aneez, http://www.d2call.com
Excellent Technical Support!!!
"Service, as always, is excellent. Superb support team had all the answers I needed and I'm very appreciative that Superb and it's staff are willing to spend time helping customers get more out of their web space rather than adopting a system problems only policy. Thanks"
-- Nick Allwork, http://www.pacificshowtime.com
Quick Support Response
"I really appreciate the quick responses I get when I need Superbs help. I feel very comfortable recommending them to my friends and associate artists and business partners. Awesome technical and customer service. They have a patient way of dealing with my inquiries and I always feel heard, understood and that they care! Thank you, Superb, again for the continued positive experience. I've been with Superb now for over 10 years! Thanks"
-- Carolyn S. Goodridge, http://www.abstractpaintings.com
Excellent Service!
"The reply for the issue came back very promptly with specific instructions on how to solve the problem along with information on how to avoid the problem in the future. Excellent service. Thank you very much."
-- Stephen Arrington, http://www.sunnurseries.com
Helpful & Patient Support Team!
"I appreciate Superbs very well-informed and patient staff. Everyone I've dealt with, and there was quite a few, were helpful and went to great length to solve my problem.Much appreciated."
-- Marguerite Audo, http://www.3br2ba.com
Superb is superb!!!
"I am always happy with the expedience and precision of Superb tech support, although I admit that last time I had the support I was not surprised. Their great customer service is something I can count on, and this note is to let Superb stuff know that I do not take it for granted. In fact, I sent them an email over a decade ago that said nearly the exact same thing. That email appeared on their web site as a customer testimonial for years. Anyway, I will be migrating some domains and changing DNS servers all month, so they may hear from me again. If so, I suspect it will be business as usual."
-- Mark Martin, http://www.jazzorgy.com
Superb Patient Team!
"I truly appreciate Superbs patience, speed and help handling my tickets, thank you very much Superb!"
-- Trey Stumm-bogale, http://www.railroads-etc.com
Fast Tech Support
"I have been with Superb for more than 10 years, and have five colocation servers with them. I am pleased that it takes such short wait for the server reboot and technical support. Thanks!"
-- Martin J Malysz, mmalysz@dependablerights.com
Excellent Service
"I would like to thank Superb for the excellent serviceI am very proud of this company, because the speed and agility in addressing has been tasteful to me. Congratulations!"
-- Steven Rodriguez, http://www.paradise-realtors.com
|
|
The Kindest Hosting Team!!
"SuperbHostings kindness and quick responses, always brings back a solution to any trouble. The certainly have a great team and I am pleased to work with them!"
-- Graciela Prado Ortiz, http://www.claw.org
Knowledgeably Excellent Support Team!
"Superb support staff is technically awesome. As always, I find my questions are not only answered but knowledgeably and with a true desire to be helpful."
-- Colin Turner, http://www.transmitcreative.com
Great Customer Service!
"Superbs professional knowledge and great customer service was greatly appreciated and made us feel that our website is in good hands."
-- Katina Dispenza, http://www.efairies.com
Keep up the good work...
"I certainly appreciate Superbs support help! I always tell the people I know about their service and efforts... I had Superbs service for a while now and Im so happy that I made this decision."
-- Rafik Tawfik, http://www.copticnet.com
Great connectivity and brilliant support staff
"I have a server with superb, and whilst I'm a technical person, I have made silly mistakes in the past requiring reboots or a bit of admin work. They are always quick to respond to requests, and aren't anal when it comes to charging. Reboot requests are free, but 'work on server' generally requires credits. I recently made a typing mistake in /etc/fstab - on next reboot, machine didn't come up because of the error... I asked them to do a forced reboot, they did quickly. When it didn't come up I asked the technician what the error was, and as soon as he mentioned fstab, I realized the mistake, and whilst technically 'work on server', because it was a relatively simple task, he fixed it without issue. I've always had more than I requested info. and help with any support tickets, and have even used a kvm do so some work on the machine, which was invaluable, and an option not available at my last hosting company. Overall, I've had no issues with reliability of the service in the almost 3 years I've been with them. I promise I'm not related to them or getting paid for this or anything, but I think good service needs to be rewarded... You always get the impression that their staffs arent just doing their job, but sincerely they want to help."
-- Jamie Jones, http://www.bishopston.net
Professional & Helpful
"Love the service and everyone I talked was nice and professional... Super helpful. We closed down the site as we closed down the business. But we will use Superb Hosting again if we need too. Thanks."
-- Laura S Koykka, http://www.tarkka-industrial.com
Quick Resolution from Support Staff
"I send kudos to Superb, who during the 5 years of hosting my site have dealt with about 6 problems - mostly due to my inexperience, but as always, the matter was quickly, efficiently and courteously resolved. Well-done and thank you. Lionel of chalmalar.com"
-- Lionel B Theeuf, http://www.chalmalar.com
Great host
"Over all, SuperbHosting is great. Quick response to my sales question and of course I am well satisfied with the results! Thank you."
-- Linda Clark, http://www.indianlake.com
Thanks to Superb Billing Team
"I had a billing question which was quickly answered. Once again SuperbHosting billing team is simply the best! Thanks so much. The Torbtown Gang."
-- Torbjon Jensen, http://www.torbtown.com
Excellent Service
"Simply excellent service. Ultra fast response. I would like to thank all the Superb support staff!"
-- Martin J Malysz, http://www.dsila.com
The Best Choice Moving to Superb!
"As usual, Superbs response was all but instant. I cant tell you how happy I am to have left Godaddy to go to Superb. They certainly have the best name that fits their action."
-- Curt Haufe, TwinkTime@cfl.rr.com
Satisfied Superb customer throughout the years
"I have been with Superb since 2004 and I have been satisfied with the service I receive from them."
-- Michael A. Waller, http://samwaller.com/
Superbs persistence in getting the problem resolved
"Another great job from Superb technical support team, I would like to thank them for the great work!"
-- Ted Vollers, http://chainlady.com/
Thank you!
"I have been with Superb for five years, and would like to thank them how quick, and useful reply I receive from the technical support team! They ensure that the issue is resolved.Thanks again Superb Team!"
-- Margreta I. Meyer, http://nysrrc.org/
Quick Response Time
"I have two dedicated servers with Superb, and I have been with the company for 5 years. Superb certainly ensures that the tickets I submit are resolved within SLA."
-- Kelly Russell, http://www.iwdsc.com/
Great service even at the weekends!
"I have been with Superb for more than a decade. What I like to most about the company over all is that they ensure that the tickets I submit are being taken care of no matter what day of the week is. Superb support team is always there 24/7/365 to assist me!"
-- David Park, http://www.sazan.net/
Thank you for being honest!
"I have been with Superb for five years, and I appreciate the fact they are honest about the network problem they had while back. I didn't bother to traceroute, just asked for a reboot, and I got told that it was a network issue. That's good. I truly hate it when providers cover up network or other outages and end up with magicfixes like the problem never existed."
-- Richard F. Rebel, http://evil.obulous.org/
New to Superb & Already Satisfied!
"I just signed up with Superb for a dedicated server in July 14, 2010. I already like the service I am receiving from the technical support team. Thank you!"
-- Vivian Chau, http://www.beyondcell.com/Ecommerce/General/Default.aspx
Good Result!
"I have been a long term client for Superb, and I always liked the support I receive from them. Recently, I had an issue with trying to change FTP password. One of the technician stated that there was a problem with my security check. He set a stronger FTP password which added a great value for us."
-- Peter Cinelli, http://squirrelisland.com/
Knowledgeable Technicians!
"Being with Superb since 2004, I know in fact that their technicians are very knowledgeable and explain every detail of the work they do on my server. Fantastic Job Superb, Thank You!"
Luke Tomasello, http://tamke.net/
Very Patient Team!
"The recent ticket I submitted for troubleshoot took only two hours to resolve. I'm not very computer literate. :) Much appreciated!!"
-- Helena Keung, http://elysiumevents.ca/
Always Fast Response!
"I have been with the company less than a year, but the fact is that they are always been fast to respond to my tickets, I appreciate that a lot!"
-- Victoria Valenzuela, http://victoriavalenzuela.com/
Superb is Great!!
"I was extremely pleased with the technical service I recently received. I was trying to set up a temporary Website to test a new design before replacing the current one. Superb support team suggested a better way to do it than what I was thinking. Then they helped me through the process. (Nothing seems to go perfectly the first time for me.) They were prompt and polite. They are great!"
-- Kenneth Silverstein, http://www.silversteineditorial.com
|
![[Valid RSS]](/images/rss_valid_two.gif "Validate my RSS feed"){kind=small}
