We do our best to be objective in our reviews, editors' choice awards, articles and other information we provide, but we know that some of you may not agree with our opinions or something we wrote or said. You may have had a bad experience with, or hold a grudge against, a company or product, or service. We try to weigh all the angles and all of the arguments, and we provide our opinions accordingly, HOWEVER....

If you base your decisions on our opinions then please don't complain to us later. Most of the email we receive from our readers is positive. They thank us for providing them with the information they needed to purchase products or services, or to improve their web site, increase their knowledge, or something else. Of course, that kind of email is always nice to read. But every so often we get complaint letters from readers that bet the bank on a review we did or an Editors' Choice Award we may have given out or an opinion we have. If you are one of those people, please read this:

If you are making ANY decisions based on the information we provide here, please understand that YOU are responsible for YOUR decision, not us.

Our reviews or editors' choice selections and other information we provide comes from OUR opinions based on OUR work on the Internet or elsewhere in the industry. We do not have any control over the business practices of any Web Host, Web Host Finder site, development company or anyone else that you may have bought goods or services from, whether good or bad.

We offer you our best opinions from our review process and our experience. We do our homework. We have certain testing and review criteria to help us maintain objectivity. We even have years of experience. But in the end, the opinions we provide are OUR opinions, nothing more.

So, before you accuse us of making you buy certain products or services, or that we gave you bad advice, incorrect information or told you to select a bad company, product or service, please know that we may provide a recommendation, but that recommendation is based on the information we had at the time we formed that opinion. Recommending something is not an order or a command that you obtain that product or service. It is an opinion that we believe the product or service is worthy of your consideration. We do the best we can with the information we can gather, and we provide our recommendations and opinions concerning it. We provide our opinions to help you come to your own decision to obtain the products or services you need for your own use. Our opinions are ours. Your decision to obtain the product or service is yours. We do not and will not accept responsibility for your decisions.

And before you ask us to provide you with the internal research information we used to arrive at our opinions, please know that we will not provide any source materials or any other information that our staff or any reviewers may have used in forming our opinions about any given company, product or service, so please do not ask.

And before you accuse us of taking payola, money, bribes, or any other form of quid pro quo from individuals or companies or any other entity for the information we provide, please know that we have never done that in the past, we do not do that now, and we will not do that in the future. We have lost thousands of dollars over the years from companies that withdrew their advertising from us because we gave them a bad review. Over the years we have seen all sorts of unscrupulous attempts to entice us to change our opinions. These are OUR opinions, and our opinions cannot be bought. It is OUR reputation on the line and we have worked hard to maintain our honest reputation on the Internet since the early mid-nineties. We believe that a good honest reputation is more important than money.

And if you disagree with any of our opinions, that is fine with us. You have every right to form your own opinions one way or another, just as we have the same right to form our opinions, one way or another.

If you see something on our pages that someone wrote that is not a member of our staff, review team, or who does not officially represent us as is an employee of our company, then please know that they are expressing their own opinion and we may not agree with it, in whole or in part. This applies to anything on our pages, from reviews to reader's feedback, quoted material and letters to the editors, to comments, questions asked or anything else. If there is something you object to, click here to let us know.

If you believe we are factually wrong about an opinion or judgment we have made, or have a specific complaint about something, we will consider what you have to say. If you make an accusation against a product, service or company, whether truthful or not, in fairness, we will ask that you provide us with specific details so that we may verify the basis for your accusation, and we will contact the person, or persons, responsible to get their side of the story. If you persuade us that our opinion and or judgment is incorrect, we will gladly make the change to those things that were brought into question.

If you bought goods or services from one of the ads on our website and are having problems with those goods or services, we will do our best to help you as stated in our Advertiser's Guarantee. We will need specific information from you if we are to help. See our Advertiser's Guarantee.

And, if you believe that we are like all the other so called "top 10 review" sites out there that display a simple list and provide a few pages of generic reviews that promote the heaviest advertisers on their web sites, we're not. Our track record and our Web site prove it. Please know that our staff helped pioneer the very first Web Host and industry related reviews on the Internet based on objective testing criteria back in the early-mid nineties, and we are always adding more information to our site to help you find the very best Web Host or other services for your needs. Our Review Criteria and Advertiser's Guarantee and other information we provide to make our process more transparent to our readers has been copied by many other Web sites in an effort to make them appear more credible. Of course they are not credible in that regard. More and more of these web sites are cropping up that provide lists of Web Hosts that are weighted according to the amount of advertising money they make. These are not objective in any way and we do our best to never associate with them. Take a good look at our site and compare us with those small "top ten" type sites and you will see the difference. Try to see how transparent those other companies are and see what their Web sites really provide. We are confident that you will see the difference.

And, by visiting our website and viewing our material you are acknowledging that this material is provided for information purposes only and that we will not be held responsible for any harm in any way or form, that you, or anyone else, may incur after visiting this web site, or any other Web site, or any other information, in any form, associated with us. As we have explained on this page, you are entitled to your own opinions and you make your own decisions, good or bad.

So, in a nutshell, we try our best to give you honest and objective information. We do not base any of our information, reviews or awards on the amount of advertising money we make from anyone. We will help you find a solution to problems you have with services you bought from advertising on our web site as stated in our Advertiser's Guarantee. If something is verified to be incorrect, we will change it. If it is something that you disagree with, that is fine, you are entitled to your own opinions. If you use the information we provide you to help you arrive at a decision, whether good or bad, that is your decision. We do not, or will not, accept any responsibility for the decisions and/or, choices you make based upon any information, of any kind, that we provide on this web site or elsewhere.

Gripe at Us If You'd like but we are not afraid of your criticisms and in fact welcome them if they are objective and well reasoned. We do not accept hate mail or endless questions about our integrity, and we most certainly do not accept SPAM. We are not a crisis center or a customer hot line for problems you may have with a particular company, product or service, however, if you believe you need to let us know about something. Click here