| Our Review Rating for Powersurge Technologies Inc.:
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Review Rating |
86 |
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| Individual Score Breakdown |
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| Support |
(0-20) |
19 |
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| Reliability |
(0-20) |
18 |
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| Features |
(0-15) |
13 |
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| Value |
(0-15) |
13 |
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| Network |
(0-15) |
12 |
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| Industry |
(0-15) |
11 |
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Overview:
Founded in 1996, PowerSurge has maintained a very good track record in the Web Hosting industry. They provide Budget, Windows, Unix, VPS, Reseller, E-Commerce, and Dedicated Hosting solutions.
When last we reviewed PowerSurge (April of 2005) our Independent Review Panel enjoyed the toll free support and 30 days no questions asked money back guarantee, compared to before it is still expensive but still overall hosting with quality.
PowerSurge uses a unique means of defining their Dedicated Hosting packages especially in regards to support. For the most part, their servers are of good quality and options are average for the Dedicated Host industry.
However, our Independent Review Panel thought that upgrades and pricing in general were on the expensive side in comparison with other Hosts.
PowerSurge's Dedicated Hosting solutions are more akin to Managed Hosting when it comes to support. PowerSurge's basic support pack includes a variety of things, such as security audits and patching, not normally found with the basic support packages carried by other Dedicated Server Hosts. PowerSurge provides their customers with four layers of support. The basic (free) support package like most Dedicated Hosts, is good for those who already understand how to run a server. You will be charged for the other three levels of support and with each level the amount of monitoring and management conducted by the PowerSurge support team is increased. This allows you to customize your support to better suit your needs and your bank account.
Their support team received high marks from our Independent Review Panel for fast response time on their toll-free phone line as well as their email support. Calls and emails were answered quickly and the techs were quite knowledgeable.
Verdict:
Powersurge offers solid Dedicated Hosting solutions with excellent phone and email support. Their hosting packages are expensive and the hardware is somewhat limited. Still this is a matter of the age old addage, "you get what you pay for."
Pros:
Quick Toll-free Support • 30 day No Questions Asked Money Back Guarantee
Cons:
Expensive
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This Review covers Unix Linux services
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